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I'm John W. Toywa.

HR Strategist Lean Six Sigma Expert Leadership Consultant

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About

Get to Know Me.

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With over 15 years of international experience in HR and Lean Six Sigma, I’ve dedicated my career to driving strategic growth and process excellence. My journey spans global NGOs, aviation, and academia, marked by a commitment to performance optimization, leadership development, and sustainable change management.

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I am a seasoned HR professional skilled in leading process improvement initiatives, strategy monitoring, and developing robust HR practices that align with global standards. My work emphasizes inclusivity, collaboration, and achieving operational excellence.

  • Fullname:John W. Toywa
  • Experience:15+ Years
  • Email:jaytoywa@gmail.com
  • Location:Nairobi, Kenya

Core Competencies

  • 90%
    Lean Six Sigma Deployment
  • 85%
    Change Management
  • 80%
    Leadership Development
  • 75%
    Process Optimization
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More of My Credentials

Explore my professional journey and the milestones that shaped my career.

Work Experience

Operational Excellence Lead

March 1, 2023 – Current

Kenya Airways

Facilitated strategy formulation, led lean and six sigma projects, and implemented standard operating models to enhance organizational performance.

Human Resources Advisor - Volunteer

Nov 28, 2022 – Feb 28, 2023

Voluntary Services Organization (VSO)

Provided technical guidance on HR best practices and developed HR policies targeting youth and women's employment strategies.

Advisor, Global Supply Chain Learning & Development

Aug 1, 2017 – Oct 18, 2021

International Rescue Committee

Designed and executed supply chain learning programs and implemented onboarding processes for new staff.

HR Operational Excellence Manager

Sept 2, 2014 – April 3, 2016

Kenya Airways

Oversaw performance management, facilitated team reviews, and coached leadership on continuous improvement methodologies.

HR Continuous Improvement Lead

August 1, 2012 – August 31, 2014

Kenya Airways

Implemented lean best practices, documented HR processes, and led improvement projects including recruitment and training enhancements.

Training Manager – Ground Services

December 18, 2008 – July 30, 2012

Kenya Airways

Managed the full training cycle, developed courseware, and established a commercial training section generating additional revenue.

Education

Master of Business Administration (MBA) - Human Resources Management

April 7, 2008 – December 20, 2013

Kenyatta University

Specialized in HR strategies and organizational development.

Master of Arts - International Studies

September 30, 1998 – November 26, 2001

University of Nairobi

Focused on international relations and policy-making.

Bachelor of Arts - Government and Public Administration

September 4, 1990 – December 20, 1994

University of Nairobi

Studied governance structures and public administration.

Higher Diploma – Human Resources Management

January 8, 2007 – November 30, 2007

Kenya National Examinations Council

Completed advanced HR management training.

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Whether you're interested in consulting, training, or discussing HR strategies, I'd love to hear from you.